Why the best hire might not have the perfect resume

In her TED Talk, Regina Hartley, UPS’s human resources director makes an argument that candidates who often don’t look that good on paper might be the ones that you want to hire, rather than those people who have a ‘fairy tale’ CV.

When it comes to choosing the right one for the position most of us would think that ‘the right one’ is the candidate with the perfect resume. Hartley talks about “scrappers” and “silver spoons” – and the advantage of hiring people who had to fight for their achievements versus people who were destined for success. Watch the video above or read the transcript.

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This recording is reproduced with permission from TED.com. TED is a non-profit organisation devoted to spreading ideas, usually in the form of short, powerful talks of 18 minutes or less.

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